About Us
Zagreb City Transfers is a transfer service based in Zagreb, Croatia. We provide private airport transfers, Plitvice Lakes transfers, city transfers, as well as many other destination transfers upon request.
Zagreb City Transfers only uses professional, English-speaking drivers and comfortable, spacious vehicles. It can be difficult arriving in a new city or country, not knowing the language, the fares, the reliability of transportation services and not having any local currency.
Make things a little easier on yourself and book a private airport transfer to take you directly to your destination. Our drivers will greet you at the 'Arrivals' gate, holding a sign with your name for easy recognition.
Let Zagreb City Transfers take you there - safely, comfortably and on-time - we'll even help with your luggage! We are a partner company of Royal Croatian Tours, and you can read more about us and our story, here.
Zagreb City Transfers only uses professional, English-speaking drivers and comfortable, spacious vehicles. It can be difficult arriving in a new city or country, not knowing the language, the fares, the reliability of transportation services and not having any local currency.
Make things a little easier on yourself and book a private airport transfer to take you directly to your destination. Our drivers will greet you at the 'Arrivals' gate, holding a sign with your name for easy recognition.
Let Zagreb City Transfers take you there - safely, comfortably and on-time - we'll even help with your luggage! We are a partner company of Royal Croatian Tours, and you can read more about us and our story, here.
Personal Data Protection:
All personal data of physical persons that the Agency collects and processes for the purpose of organization
tourist arrangements, are processed and kept in accordance with the General Regulation of the European Union
on the protection of personal data (GDPR 2016/679).
NOTIFICATION ON THE METHOD OF SUBMITTING THE EXPLOITED CONSUMER PROCEEDINGS
In accordance with Art. Article 10 Paragraph 3 of the Consumer Protection Act (Narodne novine, No. 41/14) informs consumers that they may lodge an objection to their dissatisfaction with the purchased product or the service provided in writing by mail to: Zagreb City Transfers d.o.o., Dominićev odvojak 36a, Budenec, 10360 Zagreb, Croatia or to e-mail: info@zagrebcitytransfers.com. The reply to the written complaint of the consumer will be given in writing no later than 15 days from the date of receipt of the complaint, so please give us your complaint in response to your contact address for delivery of the response.
Zaštita osobnih podataka:
Svi osobni podaci fizičkih osoba koje Agencija prikuplja i obrađuje u svrhu organizacije
turističkih aranžmana, obrađuju se i čuvaju u svemu sukladno Općoj Europskoj Uredbi
o zaštiti osobnih podataka (GDPR 2016/679).
OBAVIJEST O NAČINU PODNOŠENJA PISANOG PRIGOVORA POTROŠAČA
Sukladno čl. 10. st. 3. Zakona o zaštiti potrošača („Narodne novine“, br. 41/14) obavještavamo potrošače da prigovor kojim iznose svoje nezadovoljstvo u odnosu na kupljeni proizvod ili pruženu uslugu mogu podnijeti u pisanom obliku i to putem pošte na adresu: Zagreb City Transfers d.o.o., Dominićev odvojak 36a, Budenec, 10360 Zagreb, Hrvatska ili na e-mail adresu:info@zagrebcitytransfers.com. Odgovor na pisani prigovor potrošača dat ćemo u pisanom obliku najkasnije 15 dana od dana primitka prigovora, pa stoga molimo da nam u svom prigovoru navedete Vašu kontakt adresu za dostavu odgovora.
All personal data of physical persons that the Agency collects and processes for the purpose of organization
tourist arrangements, are processed and kept in accordance with the General Regulation of the European Union
on the protection of personal data (GDPR 2016/679).
NOTIFICATION ON THE METHOD OF SUBMITTING THE EXPLOITED CONSUMER PROCEEDINGS
In accordance with Art. Article 10 Paragraph 3 of the Consumer Protection Act (Narodne novine, No. 41/14) informs consumers that they may lodge an objection to their dissatisfaction with the purchased product or the service provided in writing by mail to: Zagreb City Transfers d.o.o., Dominićev odvojak 36a, Budenec, 10360 Zagreb, Croatia or to e-mail: info@zagrebcitytransfers.com. The reply to the written complaint of the consumer will be given in writing no later than 15 days from the date of receipt of the complaint, so please give us your complaint in response to your contact address for delivery of the response.
Zaštita osobnih podataka:
Svi osobni podaci fizičkih osoba koje Agencija prikuplja i obrađuje u svrhu organizacije
turističkih aranžmana, obrađuju se i čuvaju u svemu sukladno Općoj Europskoj Uredbi
o zaštiti osobnih podataka (GDPR 2016/679).
OBAVIJEST O NAČINU PODNOŠENJA PISANOG PRIGOVORA POTROŠAČA
Sukladno čl. 10. st. 3. Zakona o zaštiti potrošača („Narodne novine“, br. 41/14) obavještavamo potrošače da prigovor kojim iznose svoje nezadovoljstvo u odnosu na kupljeni proizvod ili pruženu uslugu mogu podnijeti u pisanom obliku i to putem pošte na adresu: Zagreb City Transfers d.o.o., Dominićev odvojak 36a, Budenec, 10360 Zagreb, Hrvatska ili na e-mail adresu:info@zagrebcitytransfers.com. Odgovor na pisani prigovor potrošača dat ćemo u pisanom obliku najkasnije 15 dana od dana primitka prigovora, pa stoga molimo da nam u svom prigovoru navedete Vašu kontakt adresu za dostavu odgovora.
Delivery Policy:
Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon performance of the services.
You can count on our private Zagreb shuttles to get the job done! For luxury tours and transfers, visit Royal Croatian Tours
